Frequently Asked Questions

Get answers to common questions about Loc Hydration and Conditioning Retwist.

Appointment length typically ranges from 1.5 to 3 hours for cleansing, steaming and retwisting; additional drying time varies with length and density. Please allow extra time when booking if you need blow-drying or extended drying to ensure the best results.

No. Our professional steam is gentle and designed to open cuticles for better product penetration. It hydrates without harsh chemicals and is safe for healthy locs and scalp when performed by our trained stylists.

Most clients schedule this service every 4–8 weeks depending on new growth, scalp condition and lifestyle. We’ll recommend a personalized cadence to maintain moisture, prevent buildup and preserve loc health between appointments.

Yes. We work with locs at every stage. For mature or long locs we adjust technique and tension to protect roots and length while ensuring a neat, hydrated retwist tailored to your hair’s condition.

No pre-wash is required—our service begins with a deep-cleansing shampoo. If you’ve used heavy products, mention it at booking so we can adjust cleansing time to remove buildup effectively.

We recommend lightweight, water-based moisturizers, natural oils like jojoba or grapeseed for sealing, and gentle residue-free cleansers. Avoid heavy waxes or petroleum-based products that cause buildup; ask your stylist for product samples and a tailored at-home routine.