Frequently Asked Questions

Get answers to common questions about Wash and Go.

Our Wash and Go begins with a personalized cleanse, moisture conditioning treatment suited to your texture, and a professional steam session to boost absorption. We finish by defining curls for a natural finish. Note: post-booking revisions may change price and service duration.

Appointment duration varies with hair length, density, and curl pattern; expect a base timeframe, but additional drying or styling can extend it. Our estimated time excludes extra air or diffuser drying. Revisions after booking could increase the total duration and final price.

Yes, with a thorough consultation we assess previous chemical services and hair condition to customize hydration and steam intensity. Some treatments may be contraindicated; we may recommend alternatives. Any adjustments after booking can affect price and service time.

Arrive with dry, detangled hair unless instructed otherwise; our service begins with a professional cleanse and steam, so pre-washing isn't necessary. If you've recently used heavy products, note it during booking so we can adjust treatment and timing appropriately.

Longevity depends on your curl pattern, porosity, and maintenance—typically three to seven days with proper care. Use lightweight products, avoid heavy manipulation, refresh with water or leave-in sprays, and protect hair at night to preserve definition longer.

Steam temporarily opens the hair cuticle, which can slightly affect very fresh color. We recommend waiting at least forty-eight to seventy-two hours after coloring, or selecting a gentler protocol. Your stylist will assess and adjust steam intensity to help protect color integrity.