Frequently Asked Questions

Get answers to common questions about Double Process.

Appointments typically last 2.5 to 4 hours depending on hair length, thickness, required lift, and whether highlights are added. We allow time for consultation, bleaching, toner or pigment application, processing, treatment, and styling to ensure safe, precise results.

Double processing involves lightening and depositing pigment, which can be more taxing than single-step color. Our stylists use bond-building treatments, professional developers, and careful timing to minimize damage. Post-service care and recommended products help preserve health and strength.

Arrive with clean, unproducted hair and a recent color history. Avoid heavy styling or new chemical services beforehand. Bring inspiration photos and be ready to discuss desired shade, maintenance, and any past color issues to ensure an accurate consultation and plan.

Longevity depends on shade, porosity, and maintenance routine. Expect root touch-ups around 6–12 weeks and toner fades sooner. Using color-safe products, reducing heat, and scheduling gloss or bond-refresh treatments will extend vibrancy and tone.

Yes. Highlights are optional and can be incorporated during the bleaching step for added dimension. Including highlights may increase processing time and cost; your stylist will recommend the best approach for seamless blends without over-processing.

Use sulfate-free, color-safe shampoo and conditioner, and incorporate bond-repair treatments weekly. Limit heat styling, always use heat protectant, and avoid daily washing. Schedule gloss or toner refreshes and follow stylist product recommendations to preserve color and shine.